As the main service window for all Tencent products, the customer service center is responsible for answering all kinds of questions from our clients. In order to achieve our vision to be a top tier customer service center and grow talents at the same time, we are determined to keep working to enhance operation and maintenance service systems so that we can offer users with comprehensive, and timely services, including 24-hour hotlines, online reply, BBS and Internet security information reviews. At same time, we also strive to provide our business partners with carrier-level support. Our excellent management team and professional staff are committed to offering the quality, choice and convenience our clients deserve.
At Tencent, serving our customers is always our number one priority.
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