Integrity is the most basic requirement for all employees of Tencent. We will not tolerate any violation of the laws and regulations or improper behaviors in commercial activities. If you notice any such issues in relation to Tencent employees, please don't hesitate to let us know through the following channels:

If you intend to provide the relevant information in hard copy format, please deliver to the following address by mail:

The above channels are designated only for lodging complaints in relation to suspected violations of laws and regulations or improper behaviors of Tencent employees in commercial activities. If you are to make complaints about Internet illegal information, our products or services, please refer to our customer service website (service.qq.com) or alternatively you can use the following channels:

We will carry out the relevant investigation and obtain evidence in accordance with the information provided by you and to the extent permissible by applicable laws and company policies. We will contact you within 10 working days upon receipt of your complaint if you have provided your contact information to us which will be kept in strict confidence.