Tencent.com Cookies Policy

Last updated: August 2020

Welcome to Tencent.com. For users outside of the People’s Republic of China, this website is offered by Tencent International Service Pte. Ltd., a Singaporean company located at 10 Anson Road, #21-07 International Plaza, Singapore 079903 (“we”, “our” and “us”). For users in the PRC, see our terms here.

We use cookies, log files, pixel tags, web beacons, scripts, eTags device IDs and similar files or technologies (“Cookies”) to collect and store information about your device and use of Tencent.com. You can find out more about Cookies and how to control them below.

If you do not accept the use of these Cookies, please disable them using the instructions below, by following the 'opt-out' links provided below or by changing your settings so that Cookies from Tencent.com cannot be placed on your device.

1. What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your browser or device when you visit a certain web address. Cookies are then sent back to the originating web address on each subsequent visit, or to another web address that recognises that Cookie. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information about how the website is used.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have used the website before or whether you are a new user.

Cookies can remain on your device for different periods of time. Some Cookies are 'session Cookies’, meaning that they exist only while your browser or the application is open. These are deleted automatically once you close your browser or application. Other Cookies are 'permanent Cookies’, meaning that they survive after your browser or application is closed. They can be used by the Services to recognise your device when you open and use the Services again.

2. What types of Cookies do we use and how do we use them?

We use performance, analytics and tracking Cookies on our website as set out more fully in this table:

3. How to control or delete Cookies

You have the right to choose whether or not to accept Cookies. To opt-in to or out of Cookies, please click on our banner which will pop-up on your first visit to Tencent.com. However, please note that if you choose to refuse Cookies you may not be able to use the full functionality of Tencent.com.

You can update your preferences at any time - most devices (in the case of mobile applications) and browsers (in the case of web apps and pages) allow you to change your Cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. The following links provide information about how to manage cookies on popular browsers, otherwise you should use the “Help” option in your browser for more details.

To find information relating to other browsers, visit the browser developer's website. If you have any questions about changing preferences, email us at privacypolicy@qq.com.

4. Changes to this Cookies Policy

We will update this Cookies Policy to reflect changes in our practices and services. When we post changes to this Cookies Policy, we will revise the "Last Updated" date at the top of this Cookies Policy. If we make any material changes in the way we collect, use, and/or share information held in Cookies, we will notify you by prominently posting notice of the changes when you log in to or use the Services. We recommend that you check this page from time to time to inform yourself of any changes in this Cookies Policy or any of our other policies.

5. Need More Information?

If you would like to find out more about Cookies and their use on the Internet, you may find the following link useful:

6. Cookies that have been set in the past

If you have disabled one or more Cookies, we may still use information collected from Cookies prior to your disabled preference being set, however, we will stop using the disabled Cookie to collect any further information.

7. Contact us

If you have any questions or comments about this policy, or privacy matters generally, please contact us via email at privacypolicy@qq.com.